Legal

Refund Policy

Refund Policy

Refund Policy

Last updated October 01, 2026

This page collects the refund, cancellation, and billing terms from our Terms and Conditions (section 7, Subscriptions). If anything here differs, the Terms and Conditions control.

Refund policy

We offer a thirty (30) day refund policy. You may request a full refund within thirty (30) days of any subscription charge (including a renewal charge) or Tax Preparation purchase.

  • Purchases through Paddle: email support@setandco.com or contact Paddle using the link in your receipt email. Approved refunds are returned to your original payment method.

  • Purchases through the Apple App Store or Google Play: refunds are processed by Apple or Google under their policies, and we are unable to issue them directly. You can request a refund at reportaproblem.apple.com or through your Google Play account.

When a refund is issued, access to the refunded plan or purchase ends. We may decline refund requests in cases of fraud or abuse, or where prohibited by law.

Cancellation

You can cancel your subscription at any time. Cancellation takes effect at the end of the current paid billing period, and you will keep access to paid features until then. After cancellation, your account moves to the Free plan and your data is kept. To cancel:

  • Purchases through Paddle: use the “Manage Subscription” option in the App’s Settings or the link in your Paddle receipt email.

  • Purchases through the Apple App Store: cancel in your Apple ID subscription settings.

  • Purchases through Google Play: cancel in your Google Play subscription settings.

Deleting the App or your account does not automatically cancel a subscription purchased through the Apple App Store or Google Play. If you have questions or are unsatisfied with our Services, please email us at support@setandco.com.

Free trial

New users receive a thirty (30) day free trial of paid features. We will remind you before your trial ends. If you have selected a paid plan and provided a payment method, your subscription will begin and you will be charged when the trial ends unless you cancel before then. If you have not selected a paid plan, your account will move to the Free plan when the trial ends, and your data will be kept. Free trials are limited to one per person.

Billing and renewal

Paid subscriptions automatically renew at the end of each billing period (monthly or annual) at the then-current price unless you cancel before the renewal date. You authorize your Payment Provider to charge your payment method on a recurring basis, without requiring your prior approval for each recurring charge, until you cancel. The length of your billing cycle depends on the plan you choose.

Fee changes

We may change our prices from time to time. We will notify you at least thirty (30) days before a price increase applies to your subscription, and the new price will take effect at your next renewal. If you do not agree to the new price, you may cancel before the renewal date.

Purchases and payment

Paid plans and purchases are sold through one of the following channels (each a “Payment Provider”):

  • Paddle.com, our online reseller and Merchant of Record, for purchases made on our website or through Paddle checkout;

  • the Apple App Store, for purchases made through Apple in-app purchase; and

  • Google Play, for purchases made through Google Play Billing.

Contact us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: